Journal of Social Media for Organizations

We are saddened by the untimely passing of our Co-Editor-in-Chief Gregorio Convertino, who had worked with JSMO ever since its inception in 2013. Our tribute to him is in Vol. 5. If you would like to apply for a Co-Editor-in-Chief position, please contact


The Journal of Social Media for Organizations (JSMO) has been created as an open-access, peer-reviewed, electronic journal. It seeks to strike a balance between social media technology and the behavioral research that investigates how people use social media for the good of an enterprise. JSMO focuses on high-quality empirical investigations, analyses, theories, and case studies in social media development and usage.

JSMO encourages articles on social media research in the context of profit-making, non-profit, and Government organizations, as they look for ways that social media can internally improve their employees' collaboration, information dissemination, organizational responsiveness, product quality, expertise finding, and organizational cohesion; and externally enhance relationships and interactions with and among customers, stakeholders, or interest groups. Research and technologies showing the effectiveness of different approaches for designing, developing, evaluating, and using social media for these and other purposes of interest to companies, non-profit organizations, or the Government are welcome.

Current Issue

Volume 5, Number 1 2021 (PDFs)

Remembering Gregorio Convertino
Jill L. Drury, Laurie E. Damianos

Past Issues

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Volume 4, Number 1 2018

Volume 3, Number 1 2016-17

Volume 2, Number 1
Special issue on Large-Scale Ideation and Deliberation (PDFs)

Special Issue Introduction
Large-Scale Ideation & Deliberation: Tools and Studies in Organizations
Gregorio Convertino, Adam Westerski, Anna De Liddo, Paloma Díaz

Five Design Principles for Crowdsourced Policymaking: Assessing the Case of Crowdsourced Off-Road Traffic Law in Finland
Tanja Aitamurto, Hélène Landemore

LiquidFeedback in Large-scale Civic Contexts: Framing Multiple Styles of Online Participation
Giulia Bertone, Fiorella De Cindio, Stefano Stortone

Understanding the Roles of Artifacts in Democratic Deliberation From the Citizens’ Initiative Review
Jess Kropczynski, Guoray Cai, John M. Carroll

A Roadmap for Open Innovation Systems
Mark Klein, Gregorio Convertino

Volume 1, Number 1

A New Journal for a New Niche: Editorial Statement
Gregorio Convertino, Laurie E. Damianos, Jill L. Drury, and Jonathan Grudin

Evaluating the Uses and Benefits of an Enterprise Social Media Platform
Lester Holtzblatt, Jill L. Drury, Daniel Weiss, Laurie E. Damianos, and Donna Cuomo

Continuously Improving Innovation Management through Enterprise Social Media
Mary Lou Tierney and Jill L. Drury

Contact the editors at

Last updated: 12/21/2021